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Standard compliance
ISO 27018 Certification
ISO 27018 is the code of practice for public cloud providers acting as processors of personal data. It shows customers you handle their users' data with clear limits and transparency.
Why teams choose Adiroha
- Led by CISA and ISO 27001 lead auditors
- Clear scope, roadmap and timeline before we start
- Evidence organised in the Cydital platform
- Support through the external audit and beyond
Scope
What we cover
- Processor obligations for personal data
- Customer consent and purpose limitation
- Transparency on sub-processors and data location
- Data return, transfer and deletion
- Breach notification to customers
- Certification support alongside ISO 27001
Deliverables
What you receive
- ISO 27018 gap report
- Privacy control documentation
- Customer-facing transparency statements
- Audit support
How we work
Discover. Assess. Remediate. Validate.
Discover
Understand your business, scope, stakeholders and the obligations that actually apply to you.
Assess
Gap assessment against the framework or regulation, turned into a prioritised, costed roadmap.
Remediate
Implement policies, controls and evidence with your teams, tracked in Cydital.
Validate
Internal audit before the external one, audit-day support, and continuous compliance after.
FAQ
Common questions
How is ISO 27018 different from ISO 27701?
ISO 27018 focuses specifically on public cloud processors. ISO 27701 is a broader privacy management system for controllers and processors.
Who needs it?
SaaS and cloud providers processing personal data for enterprise customers.
Can ISO 27018 be combined with ISO 27017?
Yes. Many SaaS providers implement both together alongside ISO 27001 in a single audit cycle.
Does ISO 27018 help with enterprise deals?
Yes. It shows customers you process their users' personal data only as instructed, with transparency about sub-processors and data location.
Is ISO 27018 required by law?
No, it's voluntary. But it provides strong evidence for data protection obligations under laws such as GDPR and the DPDP Act.
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Learn moreTalk to a specialist about ISO 27018 Certification.
A free 30-minute consultation to understand your scope and timeline. We follow up with a fixed proposal.